Dark Canyon Coffee Made Easy

Easy. Head to the Subscription Management page, find the Order Frequency box on the right side, click pencil icon. From the dropdown menu, pick how often you want your coffee fix—more often, less often, whatever keeps you caffeinated and happy. Then click Update. You can choose between 1 month, 2 months or 3 month intervals.

In the Upcoming Order box, click Reschedule in the top right corner. From there, choose the date you wish to schedule your next order. Weekends are blocked out since we are closed on those days. In addition, you can also adjust the timing of your future orders as well. With this box checked, your future orders will be changed to that same date. For example, switching to the 14th of every month rather than the 7th. Then click Update.

Wanting to try something new, or just tired of the same old same old? We've got you! On your 'Subscription Management' page, find the product you wish to swap or delete. Under the product description you'll find a button that says 'Swap Product'. Click this and search for your new favorite bean and click Confirm Swap. To change the quantity, grind, bag size or caffeine level, click on the drop-down menu and choose the option you need. Then click Confirm Swap. You can also easily add, skip or completely remove products from the main box. To add a one time purchase item, from the same main box, click Add Product, then the One-Time Only button at the top of the screen. Then search and add your item as above.

Have an expired card, or have a new one to change to? No problem! From the Subscription Management page in your account, click the pencil icon next to the Payment Details box under the Shipping section on the right-hand side. Next click Update Payment, and our system will send you an email to set up your new payment method.

If you use Shop Pay for your subscription, you will have to visit the Shop app and go to your account subscriptions to change your payment method there.

We roast your coffee fresh—no sitting around on a shelf. Your first order ships within 24 hours of purchase (except on weekends, those ship Mondays). After that, your subscription will ship on the schedule you picked (every 1, 2 or 3 months).

Going on vacation and need to skip your beans for this month? Totally fine. Go to the Subscription Management page and click the “Skip Order” button in the Upcoming Order box. You won’t be charged, and your subscription will skip to the next date it is scheduled for. Great for vacations, overstocked cabinets, or just taking a little coffee breather.

Moving? Going off-grid? No worries. Visit the Subscription Management page in your account, scroll down to “Shipping Address,” and click the pencil icon. Click on the address you want to change and click the pencil icon. Enter the correct information and click save.

Want to change your billing address too? Head to “Profile,” then “Addresses.” Select the address you wish to change or add a new one and click Save. Now your coffee will know exactly where to find you—no missed deliveries, no sad mornings.

Absolutely not. We’re coffee people, not cell-phone carriers. All subscriptions are totally flexible—skip a shipment, swap your coffee, or cancel altogether whenever you want. No fine print, no guilt trips, no breakup phone calls. Just good coffee, on your terms.