Our coffees come from all over the world. They are sourced through brokers specializing in farmer-friendly coffees. Producing a world class coffee is a labor-intensive endeavor. We believe that our coffee growing partners deserve to be rewarded financially with a payment that reflects that effort.
Yes! Any of our de-caf coffees can be made half-caf. To tell us you want half-caf, add the coffee to your cart, and once you reach check out, write in the comments section underneath the shipping address, which coffee you would like half-caf.
Yes! Any of our de-caf coffees can be made half-caf. To tell us you want half-caf, add the coffee to your cart, and once you reach check out, write in the comments section underneath the shipping address, which coffee you would like half-caf.
On average, a cup (8oz) of coffee contains 80-100 mg of caffeine. The caffeine content depends on how you brew it and, at times, the beans themselves. Our coffees are all arabica beans, which contain half the caffeine content of robusta beans you typically find in big-name coffee companies. You may notice a change in the caffeine content regarding the brew method. A shot of espresso (1oz) contains roughly 65mg of caffeine, whereas a cup of drip coffee (8oz) contains about 95mg of caffeine. It all depends on how the coffee is brewed and how much is being consumed in one sitting. When it comes to decaf, you can expect between 2-5mg of caffeine per cup.
We offer a variety of different decaffeination-processed beans. It depends on where they come from, but we have Swiss Mountain Water and an indirect methylene chloride method.
The company that we source our flavors for our flavored coffees certifies that their products do not contain allergens or gluten, and neither do their equipment.
Yes! As well as there are no carbs or sugars.
We have a statement from our green coffee bean supplier that sums up their process of detecting molds in their coffee (meaning, they provide specialty coffee and ensure their coffee is mold free).
None! The coffee is flavored with a flavor extract and has no sugar in it.
We do offer our holiday flavors year round, just by different names!
Frosty’s Favorite is Fireside Favorite.
Jingle Bell Java is Jazzy Joe.
White Christmas is White Russian.
Candy Cane is Peppermint Creme.
First, you must have an account setup on our website. If you checkout as guest, it will not save any points from your purchase. Once you create your account and submit your order, and the order is completed on our end, points will be added to your account to be used for future purchases. You earn 1 point for every $10 spent. And 1 point = $1
We have different loyalty systems online versus in store. We are looking to migrating both of them, but for now, we have a punch card in-store that is only applied to coffee bags, and online you get 1 point for every $10 you spend.
We are in the process of updating our website so adding points to your purchase is easier. For now, to apply points to your purchase, on the cart page you will find this Loyalty Point Payment box. It will show 0, indicating how many points you have already applied to your purchase. You can check your point balance either in your account, or in the Cart Totals box in the cart page. Then type in the amount of points you wish to use, click Apply Points and it will show up as a Point Payment applied to your order. Make sure to complete your order for those points to be successfully applied. If you see discrepancies in your points, be sure to reach out to us and we can figure out a solution.
At times, we offer sales or deals through our social media. Be sure to follow us to stay in the loop of special discounts!
We do offer in-store, however we are in the process of looking into adding that to our website.
This could be for a variety of reasons, so here are a few things to check before reaching out:
If it’s a billing/shipping error, double check that your billing address matches for your card that you are using. Also make sure that everything is spelled correctly and going to where it’s intended.
Shipping Method not selected: This can be easy to miss, but there are options to choose your shipping method. You can choose between UPS or USPS, or if you have earned free shipping, this will automatically be selected and we will use USPS Ground to ship it to you.
If you are still having issues, feel free to contact us, explaining your issue, and we’ll help out as soon as we can.
If you are having issues with logging into your account, underneath the Log In button there is a link to Lost you password? Click this link and it will have you enter your email or username and send you a password reset email. If you didn’t receive it, check your spam or Contact Us and we can help you.
If you need to make a change to your order, be it the product, billing info or shipping info, Contact Us and we’ll be able to get that updated. If the order was already completed, then it could be too late, so make sure that all information is correct before you place your order.
At Dark Canyon Coffee, our top priorities are quality and exceptional service. We are committed to serving fresh, outstanding coffee that makes you smile, providing more than just the extra caffeine that fuels us! We will process returns case-by-case with your satisfaction as our primary goal. Please review our Return Policy page and contact us here, and we will assist you with your experience.
Yes! You can set up your order for pickup from our store in Rapid City. If for any reason you are having issues, feel free to call us and we can sort that out for you. 605-394-9090
We can ship to the lower 48 states. Unfortunately, we do not ship to Alaska or Hawaii at this time. Above is a map of UPS Ground shipping times for each state from South Dakota. We us UPS, and USPS for our shipping methods that you can choose in the checkout page.
Yes! Orders $75 or more qualify for free shipping. We will be using USPS Ground to ship your order.
Visit our Find Us page to search for the nearest wholesaler or coffee shop near you!
Once an order is completed, we will send your email tracking information related to your order. Double check your spam folder in case it got sent there. If you still haven’t seen any information regarding a confirmation or tracking info, double check the orders section of your account, or reach out to us and we’ll be happy to help!
We roast daily to make sure we have fresh coffee. We roast different coffees daily since we have so many different flavors and blends, so we roast according to need. Since we make everything to order, we typically ship the same day as you place your order. If it’s after 2pm, it will likely ship the next day.
An 8oz. serving of coffee contains about 1-3 calories — flavored, unflavored, or decaf.
Roasting has little effect on the caffeine content of a bean. Whatever that particular bean had entering the roaster will remain measurably the same whether it is light or dark roasted.
We offer a revolving list of Organic coffees. Currently, our Peru and Nicaragua coffees are organic.
Fair Trade is a payment program administered through a company called Fair Trade USA. The term “Fair Trade” is copyrighted by them. This coffee purchasing system guarantees small-scale family farmers (less than 2 acres) a stable price that is independent of market fluctuations. In exchange for a guaranteed price, these farmers must also adhere to Fair Trade USA’s “rigorous social, environmental, and economic standards which promote safe, healthy working conditions, protect the environment, enable transparency, and empower communities to build strong, thriving businesses.”
Coffee should be consumed within two weeks of roasting for ultimate freshness. Beyond two weeks, coffee will eventually become stale. How long that takes is influenced by exposure to light, air, and moisture. Reducing the exposure time to those primary destructors will slow coffee’s degradation. Properly stored coffee will last between three months and three years. Your nose will tell you when its time is up.
The freezer is not recommended for short term storage. Long term, there is some evidence that is can double or possibly triple the amount of time before going stale. The refrigerator is not recommended due to increased exposure to moisture and unwanted aromatics.
The best way to grind frozen beans is to let them reach room temperature, and then grind them. The temperature swing from frozen to being ground up is too high and may ruin the beans. Plus, it could also be hard on your grinder since it would be like grinding little rocks.
We do not recommend using flavored coffee beans in an espresso machine. The oils in the flavor extracts on the beans can quickly clog and thus ruin your espresso machine. As an alternative, you could brew flavored coffee with a Moka pot or make your regular espresso and order flavored syrups from us to create homemade lattes!
If you are using a single-served coffee dispenser, we recommend using a Drip Grind option. If you need something that will make your coffee a little stronger in your drip machine, use Fine Grind.
324 East Blvd, Suite 100,
Rapid City, SD 57701
Loyalty Program: Start earning points toward purchase today by creating an account. Every $10 spent earns 1 point (worth $1). Look in your account to check your balance.
